Ed Price
By:Ed Price Posted On: Topic:Strategy

Realizing the promise of DevOps within the financial services industry

The promise of what Agile and DevOps can do for companies is an enticing one: The ability to be nimbler and react faster through continuous integration and continuous delivery. Why, then, are banks and other financial institutions struggling to implement it? This article explores the vast potential of DevOps and how it can be implemented.

Steve Brown
By:Steve Brown Posted On: Topic:Strategy

Digital onboarding in banking, Part II: A road map to get started

Banks are engaged in a race toward digitization, particularly in digital customer onboarding. As you might expect, the race is one with many hurdles: rollout time, budget, infrastructure changes, regulation—the challenges can be daunting. We're here to help. In this article, we'll summarize Part II of our white paper on digital customer onboarding. There, we detail our design process and provide a road map to get started.

Steve Brown
By:Steve Brown Posted On: Topic:Strategy

Digital onboarding in banking, Part I: What's the industry standard?

In Part I of our recent white paper, "Digital customer onboarding: Building valuable customer experiences through digital bank channels," we assess the state of the banking industry’s onboarding approaches, each with its own level of digital sophistication—or lack thereof. This post explores some of the findings from Part I of the white paper.

Aurimas Adomavicius
By:Aurimas Adomavicius Posted On: Topic:Strategy

The financial burden of culture debt

Underinvesting in a company's culture results in lower employee engagement and, in turn, a higher cost of doing business. Gallup reports that 70% of the U.S. workforce is unengaged. The negative financial impact? Around U.S. $450-550 billion per year. This post discusses themes for investing in and changing culture for the better to ensure team members are energetic, engaged and impassioned.

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