Tooling to service IoT generators for 10,000 technicians

A mobile field service application for the leading home backup generator manufacturer doubles efficiency for dealer technicians.

Custom mobile app with maximum ROI, minimal upfront cost

Devbridge implemented a strategy of building a prototype first, creating alignment with the dealer network before investing a significant amount of money into the application build.


Paper-based process used to install, maintain, and complete work orders on Generac generators.


A mobile field-service application is prototyped, validated, and shipped to a network of 10,000.


90% of Generac dealers sign up for paid access to the product before a line of code is written. Product launches to market in the following six months.

Generac field services app screens

Building a working prototype in less than 60 days and releasing a product to market in just five months

With a prototype built in such a short time, Generac showcased its new application, TechPro, to its network of dealers creating demand before a single line of code was written.

project samples - Generac.009

Armed with the new field services app, Generac field technicians now complete twice as many work orders in a day.

Product design manager

A digital product partner for the entire lifecycle

We operate as an elite extension of our clients' product team. Using our proven methodology, data-informed strategy, and proprietary tooling, we partner with transforming enterprises to build custom digital products to achieve organizational change.

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Product roadmap planning

Establish an innovation roadmap using research and feedback.

icon Prototype paper airplane

Rapid prototyping for product viability

Quickly vet new ideas with minimal investment, mitigating risk, and keeping the focus on taking a meaningful product to market.

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Product design and development

Dedicated cross-functional teams, full product lifecycle support

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Software engineering maturity

Organizational change through mature product development best practices

Have an opportunity in mind? Let's workshop it.

Build alignment around an identified digital opportunity, establish a go-to-market roadmap, and prioritize features necessary to achieve business goals in less than two days.