Job Description
We create powerful, beautiful and intuitive digital products. We don't blindly follow trends. We take our understanding of the latest technologies and build the best custom solutions for our enterprise clients. We’re big believers in collaboration across engineering, UX and product teams. We combine our individual expertise to solve complex challenges.
The purpose of this role is to lead a cross-functional team of product designers and product managers (4-6 direct reports). You will own a product portfolio driving between $4M-$10M in services revenue through building deep relationships with our clients.
Leveraging experience in software development (engineering, design, and product management), the Manager of Product Delivery will find success through enabling teams to deliver results.
Within one month, you’ll build relationships with your team and clients and complete health assessment on your portfolio and recommended plan of action.
Within three months, you will have established development plans with your team members and begin to demonstrate your knowledge of Devbridge to internal and external stakeholder groups.
Within six months, you will have documented growth plans for each client in your portfolio.
Within 12 months, you will demonstrate portfolio results to executives.
Responsibilities
Reporting into the Managing Director, work collaboratively to drive bottom-line results and execution of vision to achieve established revenue targets, forecast and manage sales, revenue and margins with existing clients
Build, lead and oversee a team of Product Managers and Product Designers responsible for software delivery
Understand and help develop a digital product strategy for each client
Resolve client issues as a key member of the escalation process
Support the facilitation of client onboarding and team setup
Ensure project contract terms are carried out correctly maintaining a proactive approaching to mitigating risks
Create a positive experience for clients and the team
Provide daily direction, coaching and motivation for delivery team
Requirements
You have experience directly managing a team of 5+ individuals or formal career coaching/mentorship experience.
You are not afraid to take charge, make quick decisions and communicate your ideas confidently.
You have demonstrated excellence with verbal and written communication.
You have proven experience navigating the agile software development lifecycle and know how to leverage a multitude of techniques.
You are an expert at managing client expectations, navigating difficult conversations and influencing others.
You are a problem solver at heart, you bring an inquisitive mindset to help our clients transform their businesses.
You have demonstrated growth by overcoming a number of challenges related to building, launching and maintaining digital products, and are comfortable talking about what you’ve learned.
You have great organizational and time management skills.
Bonus points for experience in negotiation, previous ownership of portfolio P&L and/or advanced degree or certifications demonstrating commitment to lifelong learning.
Benefits
Competitive salary and performance-based bonuses
Health, dental, life, and vision insurance
Four weeks paid vacation plus standard United States holidays
401(k) plan with company match
Maternity/Paternity benefit
Health and wellness benefit
Opportunities for professional development such as conferences, seminars and educational courses
Team building events, Friday lunches, and stocked kitchen
This position is based in Chicago, IL. We expect this position to be fully remote in Q1 2021 with the option to work from the office or from home. However in the future, when deemed safe, this position would be expected to work from the office at least part of the time and may require travel up to 20%.
Devbridge is committed to providing equal employment opportunities available to all. We believe that diversity, equity, and inclusion are critical to our success as a company, and seek to recruit, develop, and retain the most qualified people without regard to race, color, religion, gender identity, sexual orientation, disability, military status, or any other characteristic protected by applicable law.