Product Manager, ServiceBridge

Chicago, United States

Job Description

You know how to successfully create digital products at scale. You’ve led large cross-functional teams to build products using Agile practices multiple times. You’ve mastered the processes and tools required to be successful, and have a strong awareness of the technologies currently being used in the industry.

You have a strong Agile product management background, proven experience navigating the software development lifecycle, and know how to leverage a multitude of Agile techniques such as Scrum, Kanban and XP.

You are an expert at crafting a product backlog that is clear, concise and technically sound. You understand what considerations to take into account when prioritizing your team’s work, and know how to leverage metrics to forecast release dates and spend.

You will tackle all of this, and still be hungry for more. If this sounds like you, then you belong here. We’re looking for a Product Manager who will be responsible for the growth of one of Devbridge Group's software products, ServiceBridge. You will have a unique opportunity to shape your role, working for a fast-growing, leading digital products company.


  • Own the entire SDLC process

  • Run requirement gathering workshops internally and with clients

  • Work with team members to produce estimates

  • Create and maintain product release plans

  • Create and maintain a product backlog with epics and user stories

  • Work with design teams to create UI wireframes, mockups and prototypes

  • Run agile ceremonies with globally-distributed team members

  • Facilitate communication between stakeholders and development team members

  • Provide product demos and presentations to clients

  • Monitor and communicate project health through metrics

  • Coordinate product release activities

  • Willingness to travel up to 30%


  • BS or BA degree

  • Agile product management experience

  • Strong experience and understanding of web and mobile development technologies

  • Ability to pick up technical and business concepts quickly

  • Strong communication skills, both written and verbal

  • Excellent organizational, time management, and project management skills

Bonus Points

  • MBA degree

  • Software development experience

  • Lean requirements gathering and story mapping experience

  • Experience using JIRA


  • A development focused international company with variety of challenging and compelling projects

  • Opportunity to grow in informal style of communication and management environment that is constantly looking for great team players and leaders to take

  • A chance to work with the top talent professionals and award winning teams

  • Participation in professional improvement seminars

  • Competitive salary and performance based bonuses

  • Health and dental insurance

  • Three weeks paid vacation plus standard United States holidays

  • 401(k) plan

  • Maternity/Paternity benefit

  • Gym membership

  • Team building events, Friday lunches and stocked kitchen

  • Employee referral program