Project Manager, Support

Kaunas, Lithuania

Job Description

As Devbridge Group continues to grow and scale, we are looking for a passionate Project Manager, Support, who comes from a software background, to build upon our existing practice and continue its evolution. The role is focused to ensure great customer experience during project afterlife, through cost effective support services.

MAIN RESPONSIBILITIES

  • Own and drive excellence of Level 3 support services

  • Employ tools and processes to ensure consistency across teams

  • Enhance a trusted advisor relationship to ensure customer satisfaction with ability to influence outcomes without direct authority

  • Collaborate with multi-functional teams to deliver expected results in agreed timeline and under budget

Requirements

  • Exceptional communication skills, organizational, and time management skills

  • 5+ years practical experience in stakeholder management or related role

  • Proven experience in software development lifecycle

  • Fluent communication in Lithuanian and English

Benefits

  • A digital products focused company with a variety of challenging engagements with upper mid-market and Fortune organizations

  • A chance to work with the top talent professionals and award winning teams across different countries

  • Competitive salary and performance based bonuses

  • Private health insurance

  • Sponsored participation in professional improvement events

  • Trips to our other offices and clients' sites

  • Great team building events

  • Sports activities including gym benefit

  • Employee referral program