Robust apps built for use in the field

Increase efficiency, eliminate paperwork, track performance, and improve customer experience through ERP integrated, mobile-first, bespoke field service apps.

Improve field service efficiency, quality, and speed.

We partner with leaders in manufacturing, energy, transportation, and construction to implement mobile-first strategies to support field service, addressing challenges for workers out in the field.

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Manual procedures and paperwork are cumbersome for field technicians.

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Institutional knowledge and lack of training make it difficult to onboard new staff.

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Paper documents introduce human error coupled with the inability to report data in real-time.

Dynamic work packages built for field service

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Product information management for a machine manufacturer

Case study: Mazak

Mobile-first strategies for improving a distributed workforce

We specialized in industrialized, scalable, and secure bespoke software that helps clients in energy, manufacturing, construction, and transportation reduce human error and increase profitability.

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Accessible information in the field

Access up-to-date customer, equipment, and work order information in the field. View past service records, customer part orders, warranty details, and accelerate the turnaround time on work orders by making informed decisions on the spot.

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Digital forms on the go

Create custom forms, fill out estimates, inspection reports, and service agreements. All of your finished documents can be conveniently converted to PDFs and emailed to your customers or your office.

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Capture photos, signatures, and payments

The collection of a signature and job photos directly after a work order is completed dramatically reduces risk and potential disputes. Attach work order pictures to the job and provide a historical trail on the customer's account.

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Time and location tracking

Build routes for field workers on an interactive map and prioritize job orders. View the exact times of arrivals at jobs, lunch breaks, and departures through a GPS enabled platform.

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Equipment and warranty management in the field

Enable your field workers to instantly retrieve warranty records on a piece of equipment. Initiate new job orders from a mobile device once the diagnosis is complete and reorder parts necessary for repairs, all on location.

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Knowledge base and training materials in the field

Store knowledge and training assets for instant field access from the cloud. Each customer engagement is maximized with available resources for new staff members to be effective, including instructional videos and manuals.

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The build vs. buy guide

Determine when to build bespoke, buy off-the-shelf, or customize licensed products.

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