D&D helps navigate complexity.
The need for discovery and definition surfaces during highly complex engagements. It can be identified from pre-workshop meetings, or it can be an outcome from the workshop itself. There are three types of discovery engagements, each unique in the de-risking it seeks to accomplish.
Prototype and validate the product idea.
Roll out system design and change management.
Assess the technical feasibility of legacy or greenfield products.
Define product excellence with service design
How to deliver high-quality experiences for people where they are and when they need themDownload