Disjointed apps and data re-keying
Due to legacy purchasing decisions and accumulating product debt, critical services performed at organizations rely on applications that are stitched together with duct tape. Data is often transformed through lengthy batch jobs or re-keyed in worst-case scenarios. Throughput is low, the error rate is high, and onboarding new hires is difficult.
Disjointed legacy applications require the business to retrofit to software.
User error is introduced through data reentry, creating a cumbersome experience.
Support and quality costs are high. The business is slow to adapt to change.