Voice-first application design and engineering

How companies can inject voice user interface into their customer experience with a practical engineering approach

Voice-first application design and engineering

Voice: The next user interaction is here

Voice assistants can no longer be dismissed as a peripheral option or down-the-line discussion topic. They are now in everything—from mobile devices and smart TVs to cars and refrigerators. As a result, they are quickly becoming the preferred way to interact with any device or application. According to some estimates, 50 percent of web-search queries in the U.S. will be voice generated by the year 2020.

Like the shift toward mobile devices over the last decade, this is an evolution in user preferences that businesses must take seriously.

In this white paper, we’ll explore how companies can determine where voice makes the most sense for their customer experience. To do so, we’ll dive into topics such as:

  • How a voice user interface works
  • The current voice-first landscape and how it is laying the foundation for voice interface engineering
  • Where to begin your voice-first assessment. Do your applications rely on search capabilities? Do users engage with it on the go?
  • What a “voice skill” is and how to build one

We’ll also show you how Devbridge has leveraged VUI technology to extend the capabilities of our PowerUp app.

Check out the video preview of the white paper and download below today.

 

Download the full white paper below or email us at voice@devbridge.com to request a free printed copy.

Download today

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