Voice assistants can no longer be dismissed as a peripheral option or down-the-line discussion topic. They are now in everything—from mobile devices and smart TVs to cars and refrigerators. As a result, they are quickly becoming the preferred way to interact with any device or application. According to some estimates, 50 percent of web-search queries in the U.S. will be voice generated by the year 2020.
Like the shift toward mobile devices over the last decade, this is an evolution in user preferences that businesses must take seriously.
In this white paper, we’ll explore how companies can determine where voice makes the most sense for their customer experience. To do so, we’ll dive into topics such as:
We’ll also show you how Devbridge has leveraged VUI technology to extend the capabilities of our PowerUp app.
Check out the video preview of the white paper and download below today.