Improving patient outcomes in emergency care

Clinical services company digitizes onboarding, staffing, revenue optimization, and hospital patient care management for thousands of providers nationally.

mySCP suite of digital products facilitates secure messaging, automates practice management, and optimizes patient care.

SCP Health and Devbridge digitized practice management one capability at a time, lowered operational overhead, improved patient outcomes, and provided just-in-time staffing during demands of the COVID-19 crisis.

Challenge

Manual processes, compliance risks, inconsistent patient experience

Solution

Service design to digitally transform practice management, patient care, and provider onboarding

Result

Cloud-native product suite to digitize end-to-end business workflows and improve patient outcomes

The mySCP suite of products

Devbridge established the experience journey and identified areas where software could improve efficiency and drive profitability. Research and data-informed discovery informed stakeholders on investment themes and rollout priorities.

  • The suite centralizes patient data for providers, tracks quality, and helps aggregate performance for SCP Health practice managers.

  • Connect facilitates secure messaging, push notifications.

  • Practice automates scheduling, shift management, onboarding, credentialing, etc.

  • Care centralizes patient data, visit records, tracks performance.

Suite of products.001

12 product releases in just 7 months: strategy for rapid go-to-market and data-driven decisionmaking

We started as a healthcare company, now we’re a technology business. Devbridge has been responsive, collaborative, and transparent on a change process that held a significant amount of risk and unknowns for SCP Health. Today, the opportunities of mySCP suite have become endless for us.

Vicky Romero

CIO, Schumacher Clinical Partners

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